I washed Redemption twice so far; once when I got him, and once this week, each time was to get urine out of his hair. I have washed Salvatore twice because he was so dirty the day I got him, and then to help clear up his dandruff from malnutrition when his skin started getting better. I have some no-tears baby shampoo and that works quite well. I would like it better if it were unscented.