H
heatherspigs
Really would appreciate some consumer help on this one and any advice on new pigs.
Took my daughter into our local pet shop which i have used for years and they have always been friendly and helpful. They had two rosetted male piggies (about 14 weeks old they did not know exactly as the lady who owned the shop was away) When we looked at them one seemed itchy and had an open sore on his back. The lady said oh I'll get he breeder to lokk a thim and get back to you I can't sell him. I thought good thats what they should say all very correct. The next day they phone saying the owner of the shop has looked at him but can't see any mites but they have treated him with some powder anyway, they think the other one has hurt him. I said will pick up next week, want to make sure got cage and run etc etc.
Went to pick them up and the poor thing is on it's back rolling and has 2 bald sore bits that I could see. I showed them to the lady (not owner) and she said well i'll leave you with them (she was busy at till and only one in). I waited for my mum to pop into shop as she used to breed them years ago. She said straight away it's got carentila (not how it's spelt but hopefully you can work it out) it needs to go to the vets. The lady in the shop did not say anything. I could not bear to leave it there as it had been a week of ithcing that I knew of. So we said right then we will take it to the vets is thats ok? She said yes we will hear from you later. Had to wait until after 6 for vet as no appointment. Vet says got bad infestation as it has had a treatment we will inject it cost £23.75! I popped receipt in to the shop the next day for refund (pigs cost £30) just been phoned by owner to say she is not refunding as she would have taken it to the vets! I pointed out she had a week to cure it and hadn't and she had not sold me a healthy animal she would not budge. I still have to go back for another check up at my vets so my costs are not even over. he seems better but hard to tell as both have not been handled and hate it, they shake in your arms. When I pop them in their run they run into their tube or log cabin and just hide. Neither are eating much but I do not know how much they eat. I gave them one carrot top today and they ate that with relish but when i gave them more they just hid.
Questions are:
1. Where do i stand with the vets bill, I paid by credit card so I could cancel the payment with the card compnay as goods are techically faulty?
2. Any suggestions how to bring nibbles and sooty out of their total fear and reassure them? They are such lovely things but no talking yet. Are we handling too soon? Bought home late Tues after vets, now sat still very timid?
Thank you to anyone who helps me!
Took my daughter into our local pet shop which i have used for years and they have always been friendly and helpful. They had two rosetted male piggies (about 14 weeks old they did not know exactly as the lady who owned the shop was away) When we looked at them one seemed itchy and had an open sore on his back. The lady said oh I'll get he breeder to lokk a thim and get back to you I can't sell him. I thought good thats what they should say all very correct. The next day they phone saying the owner of the shop has looked at him but can't see any mites but they have treated him with some powder anyway, they think the other one has hurt him. I said will pick up next week, want to make sure got cage and run etc etc.
Went to pick them up and the poor thing is on it's back rolling and has 2 bald sore bits that I could see. I showed them to the lady (not owner) and she said well i'll leave you with them (she was busy at till and only one in). I waited for my mum to pop into shop as she used to breed them years ago. She said straight away it's got carentila (not how it's spelt but hopefully you can work it out) it needs to go to the vets. The lady in the shop did not say anything. I could not bear to leave it there as it had been a week of ithcing that I knew of. So we said right then we will take it to the vets is thats ok? She said yes we will hear from you later. Had to wait until after 6 for vet as no appointment. Vet says got bad infestation as it has had a treatment we will inject it cost £23.75! I popped receipt in to the shop the next day for refund (pigs cost £30) just been phoned by owner to say she is not refunding as she would have taken it to the vets! I pointed out she had a week to cure it and hadn't and she had not sold me a healthy animal she would not budge. I still have to go back for another check up at my vets so my costs are not even over. he seems better but hard to tell as both have not been handled and hate it, they shake in your arms. When I pop them in their run they run into their tube or log cabin and just hide. Neither are eating much but I do not know how much they eat. I gave them one carrot top today and they ate that with relish but when i gave them more they just hid.
Questions are:
1. Where do i stand with the vets bill, I paid by credit card so I could cancel the payment with the card compnay as goods are techically faulty?
2. Any suggestions how to bring nibbles and sooty out of their total fear and reassure them? They are such lovely things but no talking yet. Are we handling too soon? Bought home late Tues after vets, now sat still very timid?
Thank you to anyone who helps me!
