Burgess Excel Tasty Nuggets Changed?

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Interstitial cystitis - inflammation of the bladder. It is aggravated by fruit and sugars.
 
After a lot of investigation at the vets. They were basically squeaking when peeing, had recurring Urinary tract infections but were still in pain when that cleared up. They were scanned to check for stones which did not show any but they were diagnosed with IC instead. Regular veggie glucosamine and a grain free diet keeps it in check.
 
Looks like a good product but am i right in thinking its really expensive? I dont think i can afford bunny if its over double the price of excel :( has anyone used harringtons? x
 
Ok, so I have rung today...am waiting a call back from their Consumer Dept, although the main contact won't be available until Monday, however I am undeterred. Either way this isn't going to be solved over night. I've yet to do a test on the pellets, when I do (i.e. back in the office), I'll let everyone know.
 
It is expensive but you use less so lasts a good while. I know it is not possible for everyone though.
 
I work in a Pet shop and will check all our batches tomorrow, hopefully we'll have some of the old ones I can stock up on. But I will be able to contact them as they are a supplier so will try and get an answer to if it's a permanent change and will tell them of the negative feedback on here so far!
 
Their sales probably out weighs the complaints. Many people won't notice the size difference, or have any problems. I seriously hope it's not the new nuggets size that has caused damage (not doubting that it has though) x
 
I'm unsure of whether to continue buying the Blackcurrant flavour as they are small pellets anyway, have these changed? I may give science selective a go, has anyone had any luck with this brand?
 
I'm gonna have a good mosey round all the pet shops within walking distance tomorrow and see if i can find a good alternative for my pigs. Lydia, ive heard good things about it but never used it
 
Lydia science selective is good, mine loved it for ages then went off it so have used the Excel since, only reason I never went back on it is because they liked Excel and it-s cheaper...may be going backoto it now afterall!
In regards to the Excel I have written a 'ticket' on our portal system at work to find out the answers we want. Hopefully they'll reply soon and will let you all know asap!
 
That's great. Hope they do reply with a proper answer! They probably don't see what all the fuss is about... trouble is most of us are now looking for alternative food...
 
Just a FYI, science select guinea food's first ingredient is alfalfa meal. I know only young guineas are meant to have that but I had my adults on it without a problem. Just made sure they had timothy hay as that's the main bit of their diet anyway!
 
Hi guys

Hows everyone getting on? As i thought, my local pet shops only sell Excel or muesli :( As I'm going to.run out tomorrow my.plan is to buy.one last bag of excel and hope its the old.ones, then switch to Harringtons as i can get it from Tesco.online as this is how i do my shopping

Hope everyone is managing to.find a solution
 
To be honest you can feel the size of the kibble through the bag. All of ours are the new small size, I just felt through the bag and could tell! x
 
Just an update, Burgess have agreed to investigate. I am sending samples with details of the batch, plus I've now been given the means to test them at work...just need to et to the bottom of the tub and find the older ones and do a switch.
Again, will advise when have something further to add.
Still waiting on my delivery of Bunny.
 
@newtoguineas have you thought about buying online ie Amazon or Ebay etc.

I really want to try Bunny but I'm waiting for my new job to start so haven't got much money :(

I still have an unopened bag of Excel to use though x
 
Hannah, thanks i will have a good.prod :)

Lil, thats cool let us know how u get on :)

Lauren, thanks.its a good idea. Trouble.is they usually charge for delivery and moneys a bit tight at the.mo :(

x
 
Depends what you are after I find amazon and ebay usually have the cheapest and many are free delivery...but depends what food you are after :)
 
I have got my new pigs on excell. It's the small pellets. They seem to be ok with it so far. I don't want to change them again as just got them onto excell. But now I am worrying incase they break their teeth. :blink:
 
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