Urgh! >>> the problem is, sometimes these things happen and when the bag was opened, the smell would have been horrendous so I certainly wouldn't have rooted inside.
We once brought a bag of hay and discovered a dead rat inside >>> however, as soon as we opened the bag, it was obvious there wasn't something right.
We took the bag back to the range in a bin bag but didn't expect any form of compensation. We excepted a refund and free bag of hay
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