Hammocky Hammocks

Status
Not open for further replies.

amy104

Teenage Guinea Pig
Joined
Feb 11, 2008
Messages
616
Reaction score
562
Points
525
Location
Bristol
Anyone ever bought from them before. I am still waiting for an order I placed last August and not getting much joy emailing them to chase it up.
 
Wow! That is a long time to wait. I have looked a their website and see that it is quite out-of-date..

*cough* If there's anything you think I might be able to help you out with...

www.cavycozies.webs.com

The profits all go to small animal rescues...
 
Anyone ever bought from them before. I am still waiting for an order I placed last August and not getting much joy emailing them to chase it up.

i have used them before for my degus and they do take a while to deliver but its never been that long before :{ i use mostly
http://pimpmypiggy.homestead.com/index.html they are usualy very quick and great quality infact i ordered from them a couple of days ago for basil. i have 2 crash pads and 2 hammock tent things wich my sows love x)
 
we've used them before for the degus and they were very good. I know that Sarah who is their machinist has been very ill and this has created a bit of a back log. They were getting back on track but she had a relapse. Try contacting them again through their website. I had an email from them a couple of days ago. It doesn't sound like them to give such bad custmoer service
 
Please try emailing again, Sarah works really hard to ensure everyone gets their order and I know she had several go missing last year during the postal strike - yours may have been one of them.

Sarah's Hammocky Hammocks is a completely non-profit making organisation, she takes no money for herself at all and every quarter she divides up the money between several animal rescues (including Little Brambles)

She has been a tremendous help to many small rescues and undertaking all the work herself in a voluntary capacity is such a generous gesture.

If you don't get any joy PM me your details and I'll try to get in touch with her. Louise at LB x
 
I have had some lovely things from her. Probably just an oversight. Hope you can sort it, this is quite unusual. x
 
Hammocky Hammocks have problems with orders going missing.
I've had a few go missing in the past. To be blunt, it looks like people steal them.

They're hard to get hold of right now but they normally reply within a few days. Their email person: Malani is quite helpful. I'm surprised you haven't heard back.

Do keep trying. It's a very wonderful site. They make such good quality items and as said already, they're non-profit.
Their stuff is worth the wait, believe me.
 
hammocky hammocks now send everything recorded delivery because of things go missing my degus love there love snug and realy need another :)
 
Thanks. I know Sarah has been very ill and they are volunteer based, hence why I haven't made a fuss. Just got a response from Melani, looks like my replacement delivery has gone awol aswell so she is trying to chase up royal mail. I'm not too bother about waiting, just nice to know its being dealt with as 6 months is a long time!
 
Status
Not open for further replies.
Back
Top