Heartbroken(please read).. I hate p@h now.!

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Jem121

Jem121

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I had to take my newest addition Norman to p@h for his free health check. Yesterday. And i mentioned to them about his crusty nose.(I did post a thread on here about it). The vet nurse said that i will have to see an official vet about it and made an appointment for today.
Well the final result is he has an abcess in his mouth and the puss has no where else to drain out so it coming out through his nose, because of all the work he will need done and being so small they have taken him in. And refunded me the moeny as he was like that when i got him from there.(Nothing to do with me) The manager of the store told me that because there was a big chance he wouldnt make it they will give me my money back for him, or i could choose another guinea pig.
ANOTHER GUINEA PIG.! how heartless do they think iam trade in the sick for the healthy, i was sitting there in tears.! And to top it off they said if he gets better he will be put back in store&re-sale.! So i clearly told her No you wont. I want him back if all goes ok, he's mine and only mine. Poor neville(Normans cage mate) is squeaking away in his cage looking for his friend.
Please keep your fingers crossed for my baby. I'm so upset:...:...8...
 
I have my fingers crossed for him, and sending healing vibes ((((((((((((((((((((((()))))))))))))))))))))))))))
 
I'm so sorry this had to happen to you I will be thinking of Norman and something similar happened to me and the people at the petshop spun me the same line "you can have a different one" although it was no where near as bad for Willow, Me Willow and Tutti are sending all our healing vibes for Norman 8...
I'm so sorry you him or Neville don't deserve the stress!

Lots of Love and healing vibes Bex, Willow & Tutti xx
 
Thankyou, means alot.
Havent been this upset in ages i just really hope he's ok. He's just started to squeak when i go outside and take food from my hand. He really had just started to settle in and now i feel like he's just been taken away from me.
My poor baby:0:0
 
Its awful I really do feel for you8... Non guinea pig lovers don't understand how guineas even if only just got are like our babies they're family!Come on Norman you can pull through:( x
 
Sadly this is all too common with pets at home. After joining the forum I soon realised how awful they are and I haven't set foot in there for nearly 2 years. I wish Norman all the luck in the world, will be thinking of you both, hugs x
 
I'd be giving them lots of phone calls for updates do they know our not going away!

I hope he makes it through.
 
hope he pulls through and you get him back. I'm sure once you have him home he'll bounce back to how far you'd come with him soon enough. prayers!
 
So SOrry to hear this, poor guy, where is the abscess? Can they not drain from the outside? Is it near his teeth or jaw?
 
I am ever so sorry; sadly your story is by no means unique. :(

I am keeping my fingers firmly crossed for poor Norman!

Please try to look for a good exotics (i.e. piggy savvy) vet within your wider area; it really can make all the difference between life and death. P@h vets are all general vets.

It would be good if you could bring Neville indoors for comfort and get him a soft cuddly toy to snuggle up with.

PS: Please consider going rescue in the future. The rescues we recommend are all of a very good standard, so you only rehome healthy piggies and make space for yet another piggy in need of qualified care at the same time.
 
Guinea pigs <3 said:
Sadly this is all too common with pets at home. After joining the forum I soon realised how awful they are and I haven't set foot in there for nearly 2 years. I wish Norman all the luck in the world, will be thinking of you both, hugs x
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Thankyou everyone. I'm NEVER going in there again.
Only to collect my little man if he makes it xx
I will only ever rescue. This is so heart breaking for me, the only people who will truely understand is everyone on this forum, everyone else thinks their 'Just Guinea Pigs'. Not to us though there are babies x
 
Toffeewoffee said:
So SOrry to hear this, poor guy, where is the abscess? Can they not drain from the outside? Is it near his teeth or jaw?
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He had puss in his mouth above his teeth, so I'm guessing near his teeth.
As with rescuesing Wiebke i tried the nearest rescues to me for boar dating and they all said they didnt have anything. I was being impatient and look where it got me :( x
 
Oh no - poor baby :Ayociexp118:
Could you not take him to your own vet...I wouldn't let Pratts@H vets touch any of my piggies pow-pow I'd see how he responds to their treatment and insist on another opinion if needed.
Masses of healing vibes to little Norman, so unfair these things happen x>>
 
I would have him seen by a good exotics vet, many guinea pig's including my own have had abscesses drained from the outside of their mouth, P@H wont waste their money on treating normal, they will either put him back in adoption and sell to someone else or put him to sleep. xx
 
Toffeewoffee said:
I would have him seen by a good exotics vet, many guinea pig's including my own have had abscesses drained from the outside of their mouth, P@H wont waste their money on treating normal, they will either put him back in adoption and sell to someone else or put him to sleep. xx
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Because i got him from there they give out free health checks thats why i took him there. Please dont tell me that doesn't excatley put my mind at rest, I'm hoping it wont come to him being put to sleep.!x
 
Plenty if healing vibes for Norman. I once had a guinea pig with an abscess attached to his jaw, they successfully removed it as well as some bone fragment, he went on for two more years. Please seek a second opinion, perhaps a member in your area knows of a good cavy vet.
 
I'm sick and tired of pets at home treating there animals as stock?

A broken electrical item is one thing but to just replace a guinea pig tells me a lot about this company.

If it were me, I would be on the phone to head office tomorrow morning. I would tell them that this guinea pig is one you've built a relationship with and one which you cannot just replace. I would tell them that because of the issues you have no faith in their vets and would rather have a second opinion at a vet of your choosing.

I have my suspicions about what pets at home would rather happen but you need to act quickly so it doesn't come to the worst. Sadly for pets at home it's cheaper and easier for them to put an animal to sleep than deal with the cost of getting a pig better. I know it's not what you want to hear but from my experience and reading stories they don't like a scene or problems hanging round so make as much noise as possible with them.

Good luck
 
oh noooooooooooooooooooooooooooo :...

HEALING WHEEEEEEEEEEEKY LOVES FOR NORMAN XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

and give Neville lots of kisses and loves from the girls and I XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
 
i would go and get him and take him to an exotics vets. i wouldn't let pets at home treat any of mine. these are vets that have done maybe a day or two a week training in the basics of small animals as part of their training, not a patch on an exotics vet who specialise. it's like taking your dog to a rabbit vet who has trained once or twice a week in basic dog care! :{

not trying to upset you but for the best chance for him, you need a good vet.

i hope he will be ok. i wouldn't trust them either if they say he needs to be put to sleep. seek a second opinion.

x
 
Sorry lovey, i dont mean to upset you and i also hope it doesn't come to that, but i would cut the cloth for the sake of the pig and take him to my own vet regardless of the free P@H check. He is just stock to them. xx
 
this happened to me before too and i've sincenoticed quite a few guinea pigs in pets at home that have crusty noses...makes you wonder where they come from! i kept phoning everyday until he got the all clear, he didn't need an OP though just medication.
can't you take Norman to a different vet? he's your baby they can't just keep him from you! p@h really do make my blood boil! i refuse to go in there at all now, animals are just pound signs to them.
just keep phoning them to check on him, sending Norman lots of love x
 
keeping my fingers crossed for norman! Any news?
 
Norman update:

I phone them at 12.00 today and explained the situation, and asked how he is. Apparently he seems fine, but they havent seem him yet.!
And i should phone back tomorrow at around the same time. Because they refunded me the money it doesnt mean that they can just put him to sleep without my consent does it? Because i would make a massive scene if they did. And thats an understatement.! Thankyou for your support will keep you updated whether it be good or bad news x
 
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