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Re: I just came back from p@h..(help needed)

I am sure the vets didn't say it was fine. There a few things it could be. Whatever it it is she needs it attended to. >:( :)
 
Re: I just came back from p@h..(help needed)

Hi :)

Was it fleshy or did it seem raw? I have seen dogs with 'warts' which were just fleshy outgrowths of the skin, although they didn't have hair growing through :-\ Alternatively it might have been bitten by another guinea pig and it could be scar tissue? I'm not sure to be honest!

Perhaps ask the store to get a written diagnosis for her next time they go the vet? Say that you'd *like* to adopt her, but are a bit worried about taking their word for it ;) Hopefully they should be able to do that next time they go out (well, it's definitely not a difficult thing for them to do!) Do they have an in-store vets?
 
Re: I just came back from p@h..(help needed)

i would just try and get in contact with p@h and explain something is wrong.
 
Re: I just came back from p@h..(help needed)

um actually....they lied!

We adopted Peter the adorable but 'healthy' bird. The paperwork is a contract. In that contract they list what was wrong with the animal. In Peters case "the bird has a deformed leg but is otherwise fine" however, upon further inspection we found he had mites. As we got him from P@H and the contract said he was fine, they were liable to the cost of his treatment, which they did actually cover. I was so impressed.

Read the paperwork, you'll find that you're covered. :P

As for the lump...my piggy has one under her armpit, it's nothing to worry about but it's still a lump. So it could be the same with this one.
 
Re: I just came back from p@h..(help needed)

Hey smiler you do so much with your rescue, i hate to be awful but you can't save them all, and the money you must have to plough into the rescue, this guinea is actual safe and is being fed, she is not being neglected (in a way) is anyone else live near you who could go in with you for their opinion, believe me others are going to come along that are going to need vet assistance, try and harden yourself and keep soft and rich for those that are placed at your door,

I am not good with words and would hate to have upset people with my bluntness :-\
 
Re: I just came back from p@h..(help needed)

You make perfect sense piggybaker, very well put and I agree with what you have said. Smiler I don't think you will be able to take this guinea, try a find someone who can though or call the head office. :)

Jayms_fallen_angel said:
As for the lump...my piggy has one under her armpit, it's nothing to worry about but it's still a lump. So it could be the same with this one.

The problem is Jayms_fallen_angel the lump is on her eye, that has got to be uncomfortable. :'(
 
Re: I just came back from p@h..(help needed)

Personally I would ask the manager to get a written diagnosis from the vet :)

If he says no, then I would give customer service in head office a ring and explain the situation. :)
 
Re: I just came back from p@h..(help needed)

Smiler has already spoke to the manager, who by the sounds of it just dismissed everything Smiler said. :)
 
Re: I just came back from p@h..(help needed)

piggybaker said:
Hey smiler you do so much with your rescue, i hate to be awful but you can't save them all, and the money you must have to plough into the rescue, this guinea is actual safe and is being fed, she is not being neglected (in a way) is anyone else live near you who could go in with you for their opinion, believe me others are going to come along that are going to need vet assistance, try and harden yourself and keep soft and rich for those that are placed at your door,

I am not good with words and would hate to have upset people with my bluntness :-\

I whole heartedly agree leave this piggie where it is it NOT a rescue piggie and its not your problem. But by buying it your saying its ok for them to sell them like it and your making a space for another petshop piggie. I know its hard to leave and walk away but honestly do not go back and get it thats the wrong message to give these shops.
 
Re: I just came back from p@h..(help needed)

Simple, ask them what vet they use, and get their permission to ask the vet his diagnosis, if they have nothing to hide they won't mind, and i'm sure the vet won't mind a quick chat about it.
 
Re: I just came back from p@h..(help needed)

Jayms_fallen_angel said:
As for the lump...my piggy has one under her armpit, it's nothing to worry about but it's still a lump. So it could be the same with this one.

The problem is Jayms_fallen_angel the lump is on her eye, that has got to be uncomfortable. :'(
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Not nesicarly. She could be used to it. It could be a birth defect, who knows. But if it is serious P@H are bound by contract to cover it or suffer breach of contract for not informing you of it's seriousness. And if they know it's serious it will be on the paperwork anyway. That's much better than the vet's paper work because if the vet's wrong that's fine, but if the contracts wrong they're liable.
 
Re: I just came back from p@h..(help needed)

That would be a good idea Scruffy. O0 I doubt they would do that Smiler. I honestly don't think it would be a good idea for you to take her, one because of what everyone has said and two you said yourself your not in the best finical position at the moment. :)
 
Re: I just came back from p@h..(help needed)

scruffy said:
Simple, ask them what vet they use, and get their permission to ask the vet his diagnosis, if they have nothing to hide they won't mind, and i'm sure the vet won't mind a quick chat about it.
They use independent vets and that are based near the shops. The manager is not the person paying the vets bill the company is so that animal will be seen to. By law ANY animal in their care will receive vet care even if it is an adoption one.
 
Re: I just came back from p@h..(help needed)

Jayms_fallen_angel said:
Not nesicarly. She could be used to it. It could be a birth defect, who knows. But if it is serious P@H are bound by contract to cover it or suffer breach of contract for not informing you of it's seriousness. And if they know it's serious it will be on the paperwork anyway. That's much better than the vet's paper work because if the vet's wrong that's fine, but if the contracts wrong they're liable.

She could be use to it and it could be a birth defect but I doubt being of her age and her being in the rehoming section. The contract is a very good point. Welcome by the way. O0
 
Re: I just came back from p@h..(help needed)

To be honest, the money you pay goes to charity anyway, not P@H, so that issue is whatever you make it :) If the money went to P@H, then I would wholeheartedly say 'get her for free'! But if she is officially up for adoption then money goes to animal charities.

If there was already a bunny and a guinea pig in the adoption section, it might just have been that there was no space for her? So once one of the others gets adopted out, she will probably put out, so she won't spend her life there don't worry :)

I would ring or send an email to customer services...they also ping out any complaints to senior management. It's really quite amazing to see store managers bend over backwards to do things for people if senior management are watching them ::)
If you really do want to rehome this piggy, with a couple of nudges the store should be able to get you a written diagnosis. I honestly can't see why not :)

And yes, I have to agree with the others, if the contract says that it does not require treatment and ultimately it *does* end up needing necessary treatment, then they should cover it. Though if you get it removed just for getting it removed's sake, they probably wouldn't pay up, if it wasn't actually impeding her in any way :(
 
Re: I just came back from p@h..(help needed)

Ultimately it's your decision :)

The one thing I will say though, just in case it affects your choice... the contract you get with the adoption piggies is basically the same sort of thing you would get from any rescue (I know, the irony...). As far as I know, there is a clause in it which says "If at any point you can no longer look after the animal, it must be returned to P@H for re-adoption".... so I suspect that would have implications on finding her another new home :-\
 
Re: I just came back from p@h..(help needed)

It's really down to what you decide then. Have a think about it and let us know your plans. Behind you on whatever you think would be the best for everyone. O0
 
Re: I just came back from p@h..(help needed)

It's hard having a heart isn't it. Let us know what you do. ;)
 
Re: I just came back from p@h..(help needed)

Piggies can sometimes have fleshy growths around the eye - they are a birth defect of some kind as someone said earlier on.

I'm not sure if anyone still has a picture of Murphy who Ellie and her Mum adopted from me? He had a prolapsed eyelid but it never seemed to cause him any trouble. He lived with his brother Paddy and I think I'm right in saying that Paddy never pulled at his eye etc? He certainly never did in the time he was here anyway!

I'm sure the right home for this little girl is just around the corner - be it with you Smiler or someone else. From what I have heard so far the adoption section has been a great success so I can't see her waiting too long.
 
Re: I just came back from p@h..(help needed)

There is a rodentologist in Nottingham ;)
 
Re: I just came back from p@h..(help needed)

We got our new guinea pig this weekend from p@h, from the adoption section, he is six months old and were in the smallest of cages. i understand what you were saying about using rescue homes and we got our first two from a rescue. A great majority of these pets sold in pet shops may end up in the rescue homes, so what is the harm of sometimes cutting out the middle person and save it from having to go through the stress of have two or three homes. The real issue with the adoption scheme that they have is that you can give any amount for there is no minimum payment, which is probably worse as it means anyone can get a piggy for loose change!
 
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