suem
Adult Guinea Pig
I sent the lump of food back to Burgess with a letter explaining that I had found it in a bag of B and O. It was freepost as well. I got a nice letter back today.....
I am pleased to confirm that the sample which you sent for analysis has now undergone full investigation. .....at varying stages during manufacture the food is sprayed with liquid ingredients and this can cause a build up of material in the equipment. Extensive cleaning takes place to ensure that product is not accumulating but on rare occasions there can be a build up which can fall off into the food..... as a gesture of goodwill I hope you would accept the enclosed money off vouchers...
of course I will Burgess.... 5 x £2 off vouchers valid until end of year...get munching Bertie!
ps it is worth writing to them!
I am pleased to confirm that the sample which you sent for analysis has now undergone full investigation. .....at varying stages during manufacture the food is sprayed with liquid ingredients and this can cause a build up of material in the equipment. Extensive cleaning takes place to ensure that product is not accumulating but on rare occasions there can be a build up which can fall off into the food..... as a gesture of goodwill I hope you would accept the enclosed money off vouchers...
of course I will Burgess.... 5 x £2 off vouchers valid until end of year...get munching Bertie!
ps it is worth writing to them!
