Science Selective - Members Reviews

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Had a letter back from Science Selective today. They are concerned about the problem but feel it was an unfortunate accident and unlikely to happen again. Most of the feedback they get on the kibbles is positive and they are becoming more and more popular. They will look into this problem and will put it on the agenda of a future product development meeting to see if there is an option for adjusting or removing the hole in the kibble. S & P have also got a box of treats to say sorry for their fright.
Please can anyone else let Science Selective know if they get this problem, S & P love the kibbles but I don't fancy cutting them in half again, would love it if they changed the hole.
Well, at least you got a reply. My guinea pigs eat science selective (they prefer it to the Bunny Guinea Pig Dream I'm trying to wean then on to ). I will definitely keep my eyes pealed.
 
I'm sure more people have had the problem as well, I know the biscuits eventually get soggy and will come off, but it's a bit stressful for the piggie and owner. I had this trouble when ours had a mixed food last year and it had an orange biscuit in it with an hole, I helped him pull it off his tooth, he was ok though. I just never thought about it with Selective because I've never seen mine have problems with the food, they tend to eat the edge of the food but I have noticed that Sheamus when he was still with us and Snow dropped/drop them.

I've emailed them anyway, if more people do it they might consider making it solid.
I've had a couple of incidents like this with Katie & Nala (never Harry & Lloyd for some reason). Never occurred to me to contact ss so I've just sent them a wee email too. I hope they do reconsider the shape
 
So I received this reply in regards to the little hole in the pellets and guinea's getting them caught on their teeth.

"Dear Kerrie,


Thank you for getting in touch regarding our Selective Guinea Pig.

I am sorry to hear that you have had cause for concern and I would like to assure you that your feedback is valued. We have noted your comments and will give them due consideration at the next opportunity to review this product.


I certainly hope that your guinea pigs are ok and this problem has not been a regular occurrence for them.

Please do ‘watch this space’, we take all comments and feedback very seriously and we will be giving this our attention.


Kind Regards,



Nick Thomas

Pet Care & Quality Manager

Direct Tel: 01473 820087

E-mail: [email protected]"
 
I can't understand why this product has calcium carbonate added as an ingredient. I spend every day of my life trying to make sure that I don't give too many calcium rich veggies to my piggies. I know that adult guinea pigs need some calcium but I thought the general view was that they got sufficient in their diet without adding calcium carbonate to their feed.

I am wanting to switch my Burgess Excel to a lower calcium food but I am thinking that this is not the right one if you are saying this!

I remember that post . If you want to continue using Science Selective , perhaps a pill cutter would cut the pellets . You can get them in most high street pharmacists or ...

Tablet Pill Cutter Spliter Storage BOX Holder Split AND Store Medication 673334 | eBay

This sounds ridiculous lol Perhaps you are a housewife or don't live in a big city and you have time to sit there and cut each nugget individually but when you have 6 guinea pigs like me then this is impossible, and I imagine also for most people. From what I have read, this food is not cheap so they should ensure that it does not cause problems and not need us to do anything to it.

Sometimes I wonder if these companies actually do test their products on the animal rather than follow some idiot in a boardroom coming up with the idea to make the nugget a circle. It also might have to do with cost, as in, it's cheaper to produce a circle nugget than other since the (cheapest) factory they want to use offers this. At the end of the day these companies are not really bothered about the customers needs than their own pockets, unless there is such a problem that their customers stop buying their product and their income suffers. I think any issues like this that cause distress to an animal should be enough for them to reconsider things. Perhaps not enough of you are emailing them to complain.

In any case, I am not going to switch my piggies to this nugget - i.e. they have lost a potential customer.
 
I was checking food out for piggies and sadly a lot of it does have calcium in it, because I was also going to change but the food that is the best would cost me too much due to having 10 guinea's. I think I've seen people say Bunny's and Viktakraft? are low in calcium. @helen105281 knows the foods.
 
Ah, that's a shame. I basically don't want to be made bankrupt or have to put any of my 6 piggies down in the future just because I can't afford vet bills due to calcium issues.
 
I was checking food out for piggies and sadly a lot of it does have calcium in it, because I was also going to change but the food that is the best would cost me too much due to having 10 guinea's. I think I've seen people say Bunny's and Viktakraft? are low in calcium. @helen105281 knows the foods.

Yes Bunny, Vitakraft and JR Farm, all grainless:

Bunny GuineaPigDream BASIC | Free P&P on orders £29+ at zooplus!

Vitakraft Emotion Professional Prebiotic Guinea Pig

JR Farm Grainless Complete Guinea Pig | Free P&P £29+ at zooplus!
 
The Vitakraft prebiotic food has 0.9% calcium content whereas the supreme science has only 0.8%.
 
It's the type of calcium though that matters, the Vitakraft isn't from Calcium carbonate. The person that originally told me about the pellets did a lot of research about the different ingredients and vitamin ratios and it was her who put the IC Plan together too. The lowest calcium is the JR Farm at 0.5%.
 
Oh, thanks for clearing that up for me. I never knew that there were 2 types in guinea pig food. I would love to feed mine some of that food but it would cost me too much to do it. Perhaps when I only have 2 I can look at getting that food.
 
I wish someone could tell my guinea pigs that Bunny is better for them. I give them a 50/50 mix of Science Selective and Bunny and they always leave the Bunny :lol!:
 
The JR farm works out a lot cheaper. Mine are on that at the moment.

Yes it seems 15kg is £35 whilst only 8kg for the other 2 around the same price. The Bunny one looks like they have put a whole boat load of good stuff in their pellets so no wonder it's so expensive!

I got a sample pack of Science Selective sent and my piggies love it but I am seriously considering the JR Farm even though I will pay double for 15kg, what I would have gotten 40kg for the same price lol 20kg lasts quite a long time so I probably wouldn't notice much and I have been wanting an excuse to order from Zooplus again. They stock totally different stuff to any other place and my piggies really like it. Those Germans really do like to spoil their piggies!

Only thing, I am worried that if I order the 15kg they might not take to it so I'll have wasted £35..I guess ill order the 1.35kg to make sure they like it first!

Have you tried the JR Farm More C! with Peppers one as that appears better value but doesn't mention the Calcium content, neither does it have that product on their webpage.
 
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Yes try the small pack first, it's only a fiver I think, and then you won't have wasted it if they don't eat it.

The Bunny is probably the best ingredient wise but is expensive like you say and not all pigs take to it.
 
The JR Food arrived today and yes the nuggets are big and softer than any I've had before, plus they are more likely to crumble and leave dust but they do smell but gorgeous mind like Chocolate! So far 5 of my piggies take a nugget from my hand but Rebecca seems fussy but hopefully she will come round after 2 weeks of introducing them!
 
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