Lady Kelly
Senior Guinea Pig
I have been buying this food for a while now and I buy the 10kg sacks which tend to last me the best part of 6 months. Basically this batch hasn't been great, I keep finding the odd red pellet from some other food but then I found this big tub in there around 2-3 inches long and it was solid so I decided to tweet them to let them know and find out what it was.
Basically its waste but the same produce as the pellets. They apologised and I said it's ok, not harmful to the pigs and its just a bit of a dodgy batch. Turns out the other red pellets I occasionally find are the gerbil food they make...
So they say please send your address, we'd like to send a replacement bag. So I do... thinking well... maybe they will send 2kg which will be nice and save a few pennies but ohhhh no! That's not enough... they have sent me a whole 10kg bag! Now I know these only retail for £20-25 online which probably insist a lot to a big company but wow! I certainly wasn't expecting such generosity... I had to collect from the depot and about died when they brought it out... thank god I went in my car
Basically its waste but the same produce as the pellets. They apologised and I said it's ok, not harmful to the pigs and its just a bit of a dodgy batch. Turns out the other red pellets I occasionally find are the gerbil food they make...
So they say please send your address, we'd like to send a replacement bag. So I do... thinking well... maybe they will send 2kg which will be nice and save a few pennies but ohhhh no! That's not enough... they have sent me a whole 10kg bag! Now I know these only retail for £20-25 online which probably insist a lot to a big company but wow! I certainly wasn't expecting such generosity... I had to collect from the depot and about died when they brought it out... thank god I went in my car
