Zooplus deliveries

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hellsbells82

hellsbells82

Teenage Guinea Pig
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Hiya- am just curious really as to whether anyone has had this experience.

I ordered my new cage on Monday, and got an e-mail confirmation with parcelforce tracking details, I'm desperate for my cage, but have arranged to meet someone tomorrow lunchtime and was trying to figure out if I can get an idea if it's coming tomorrow, so I tracked it on the website and got this message

Date Time Location Tracking Event

12-01-2011 19:46 International Hub Returned to sender
12-01-2011 19:46 International Hub Received in destination country

which is a little disconcerting- has anyone had the same thing happen?
 
No Idea, but I did receive a delivery from Zooplus just after New Year. I wasn't home so they left it with my neighbour. xx
 
Yes the are based in Germany and I got the same message. It took my cage a week to come. It was damaged and I had to wait another week for it. It was damaged too but couldn't bear to wait another week so kept it.
 
sandra turpin said:
Yes the are based in Germany and I got the same message. It took my cage a week to come. It was damaged and I had to wait another week for it. It was damaged too but couldn't bear to wait another week so kept it.
Click to expand...

gah, hope it's ok, I don't actually need it urgently but can do without the hassle of sending it back and forth!

Looks like I can probably go out without worrying tomorrow then!
 
I ordered my cage from zoo plus, one I ordered it was suddenly not in stock them I ordered a different one which was damaged when I recieved it:(


I'm sure your cage will be okay it usually takes up to a week:))
 
I have had a cage delivered since New Year. It took about a week to come and was damaged (is this sounding familiar.....).

I bought a 3 tier cage when I really only wanted a 2 tier one but the 3 tier was on sale and actually cheaper than the 2 tier one - so I was only going to use 2 of the tiers and the damage was to a bit I wasnt going to use.

I contacted them though to let them know about the damage and they have offered me £55 compensation. I dont have the refund yet but they said it should be in my account within a week. This was compensation on a cage costing £139 which I thought was good - I did send photos of the damage.

Hope yours comes soon
x
 
i had this, like someone said it comes from abroad.

I ordered mine on xmas day and it came on the Wed 29th.

Hope this helps x
 
Oooh. I ordered a cage from zooplus today, how long did yours take to come? I'm well excited! :))
 
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