Galaxy&nibbles
Adult Guinea Pig
after I emailed petsathome regarding the hay racks we were all after this is the reply I got about a week ago...
Dear Mrs Taylor,
Many thanks for your email.
Please firstly accept my apologies for the length of time taken to reply to you. We have been experiencing some issues with our systems beyond our control. I can assure you that this unfortunate episode is not an accurate reflection of the normally high standard of efficiency we seek to provide to our customers.
We are currently trialling the hay boxes with the stores we do have plans to hopefully produce them for sale. The pet team have not given us a date as yet.
Please accept my sincere apologies for the upset caused.
Kind Regards
Farrah Connolly
Customer Services Advisor
Pets At Home
Dear Mrs Taylor,
Many thanks for your email.
Please firstly accept my apologies for the length of time taken to reply to you. We have been experiencing some issues with our systems beyond our control. I can assure you that this unfortunate episode is not an accurate reflection of the normally high standard of efficiency we seek to provide to our customers.
We are currently trialling the hay boxes with the stores we do have plans to hopefully produce them for sale. The pet team have not given us a date as yet.
Please accept my sincere apologies for the upset caused.
Kind Regards
Farrah Connolly
Customer Services Advisor
Pets At Home