Lorcan
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They've basically said the only way I'll speak to the practice manager is to write in a complaint. She and I both know that'll never happen, although I'm pretty sure she's not the one telling her staff to say that - it's not her style.
Besides, at this point I'm ready to go over their heads. The pals office should be open tomorrow so I'll give them a ring, and if they can't help it'll be NHS England next. The note to the CQC and the message to the mp, both are sent and now it's just a matter of waiting to see if there's a reply to them. I know the social worker is happy to lean on them, and I see my psychiatrist tomorrow, perhaps she'll make herself useful there too.
I can get very noisy when I have to.
Besides, at this point I'm ready to go over their heads. The pals office should be open tomorrow so I'll give them a ring, and if they can't help it'll be NHS England next. The note to the CQC and the message to the mp, both are sent and now it's just a matter of waiting to see if there's a reply to them. I know the social worker is happy to lean on them, and I see my psychiatrist tomorrow, perhaps she'll make herself useful there too.
I can get very noisy when I have to.